This accessibility statement applies to the Shared Haemodialysis Care website (www.shareddialysis-care.org.uk)
We want as many people as possible to be able to use this website. This means you should be able to:
- change colours, contrast levels and fonts using browser functionality
- zoom in up to 400 per cent without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- interact with most of the website using a screen reader (including recent versions of JAWS, NVDA and VoiceOver)
We also try to make the website text as simple as possible to understand.
If you have a disability, search AbilityNet for "how to" guides to make your device easier to use.
How accessible this website is
We know from several accessibility reports that parts of this website are not fully accessible.
PDFs
Many of our PDFs are not fully accessible to screen reader software. Some of these PDFs are required to access a service.
Other parts of the website that are not fully accessible
These include:
- some links and images that are not self-explanatory to screen reader users
- links to websites or software that we do not own or manage and so cannot guarantee their accessibility
We are actively working to address these issues as part of an ongoing programme to improve the accessibility of this website.
Feedback and contact information
We are always looking to improve the accessibility of this website. Contact us if you have an accessibility query including:
- issues with accessing information or using this website
- an accessibility problem not listed on this statement
- an accessibility problem not listed on this statement
Enforcement procedure
If you contact us with a complaint and you are not happy with our response, contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 on legislation.gov.uk (the "accessibility regulations")
Technical information about this website's accessibility
We're committed to making this website accessible, in accordance with the accessibility regulations.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard. We are currently reviewing all content on this site and will give a full report on content that is not compliant as quickly as possible.
Content that's not within the scope of the accessibility regulations
PDFs and other documents
Many of our older PDFs do not meet accessibility standards. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. We do have plans to remove or replace some of the PDFs with more accessible content alternatives. Wherever possible, we avoid PDFs. Instead we create content as structured web pages in HTML
Videos
Some of our older videos do not meet accessibility standards because they do not have captions. The accessibility regulations do not require us to fix videos published before 23 September 2020. We are actively working to add captions to the most popular older videos.
What we're doing to improve accessibility
We have updated this website using guidance on accessibility found in the NHS digital service manual based on extensive testing. The service manual helps our teams build products and services to meet the same accessibility standards.